1. Overview & Commitment to Privacy
At The Chitrakoot Update, we respect the privacy of our readers, donors, and community members. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, subscribe to monthly supporter memberships, or submit story tips.
2. Information We Collect
We may collect personal information in the following ways:
- Account Registration: Name, Email address, Phone number, City, State, and Date of Birth when creating a reader account.
- Donations & Supporter Memberships: Payment details (processed securely via Razorpay gateway), contribution amount, address, and tax identification for 80G tax exemption receipts.
- Reader Engagement: Comments, poll responses, and contact form story tips.
- Automated Usage Data: Anonymized IP addresses, browser type, and page view statistics.
3. How We Use Your Information
Your information is strictly used for legitimate editorial and platform operations:
- To provide access to news articles, web stories, and tourism package inquiries.
- To generate and issue official 80G tax exemption donation receipts.
- To process monthly supporter membership payments and issue billing reminders.
- To display Golden Supporter badges on user profiles and comment sections for active monthly patrons.
- To send critical news alerts or respond to story tips submitted by users.
4. Cookies & Local Storage
We use cookies and local storage tokens to maintain user login sessions ("Remember Me" feature), remember reader preferences, and display personalized content. You can accept or decline cookie usage through our site-wide Cookie Consent Banner.
5. Data Security & Third-Party Sharing
We do NOT sell, rent, or trade reader data to third-party marketing companies. Financial transactions are encrypted using 256-bit SSL encryption and processed via PCI-DSS compliant payment gateways (Razorpay).
6. User Rights & Data Protection
Registered readers can view, update, or delete their profile information at any time from the My Profile Dashboard. If you wish to delete your account data permanently, please contact our privacy desk.
7. Contact Us
For any questions regarding this Privacy Policy or data protection practices, reach out to our editorial desk:
The Chitrakoot Update Editorial Desk
Ramghat Road, Near Janaki Kund, Chitrakoot Dham, MP - 485334
Email: editor@thechitrakootupdate.com
Helpline: +91 94500 00000